HUAJIAO
Privacy & Enquiries
How Huajiao handles website enquiries and contact information.
Who is responsible?
Huajiao is operated by 广州华教咨询有限公司. Our enquiries team handles requests sent to infos@huajiaoconsulting.com. Address: Room 506, Garden Building, Huanshi East Road, Yuexiu District, Guangzhou, Guangdong, China — 广东省广州市越秀区环市东路花园大厦506.
What we collect and why
The contact form asks for your name, email, country, enquiry category, message and optional organisation. We use this information to understand your request, respond, prepare a proposal and coordinate the next steps you request. Please do not submit passports, health records, bank details or other sensitive documents here. Parents or guardians should contact us on behalf of children under 14.
How your enquiry is delivered
When sending is available, the website processes your request through Cloudflare and delivers an email to our Hostinger mailbox. The form has no separate prospect database. Our authorised enquiries team follows up manually; submitting the form does not sign you up for marketing and does not guarantee an admission, scholarship or booking. If sending is unavailable, the form tells you and provides direct email and WhatsApp alternatives.
Service providers and international processing
Cloudflare provides website delivery, security and anti-abuse verification. Hostinger provides email processing and storage. Their infrastructure may process data outside your country; Huajiao handles enquiries in China. Only the information necessary for these services is used. A later application or disclosure to a university requires a separate explanation of the documents and intended recipient; this initial form does not automatically submit an application.
How long we retain information
We retain an enquiry while it is being handled. If it does not lead to a service, we remove its correspondence and working copies within six months of the last substantive exchange, or sooner when no longer needed. If it becomes a client matter, necessary records are retained for the service and any applicable legal obligations; the relevant period is explained with that service. Records required for a legal obligation or an active dispute are restricted to that purpose. Provider backup and security records follow their own retention cycles. Enquiry deletion is managed by our team, not an automatic website timer.
Your choices and requests
Email infos@huajiaoconsulting.com to request access, a copy, correction, deletion or an explanation, or to withdraw consent where processing relies on it. We verify identity proportionately and explain any lawful reason we cannot fulfil a request. You may contact the competent data protection authority where applicable. Withdrawing consent does not undo processing already carried out lawfully.
Cookies, security and external links
This website does not use advertising pixels or audience analytics. Security services, including Cloudflare Turnstile when the form is enabled, may process technical browser and network information to prevent abuse. We use HTTPS, server-side validation and a protected email credential; no method is infallible. WhatsApp, WeChat, Instagram and Facebook operate under their own privacy terms when you choose to open them.
Contact and updates
For privacy or enquiry questions: infos@huajiaoconsulting.com. This notice is dated 3 November 2026. Material changes will be reflected here before the changed processing is introduced.